SERVICE &
SUPPORTS
1. Sample requiring: When you order samples, please
contact regional sales manager and get Proforma Invoice for sample
confirmation. After receiving your full payment in advance, samples will
be delivered immediately by freight collect. In order to delivery the
samples to customer without any damage, we prefer express service
company by Fedex,DHL,TNT,UPS,EMS etc.
2. Delivery of Formal Order: For OEM order, average
delivery will be 20-30 days according to different product and customer
requirements For repeat orders, average delivery will be 15-25 days.
Sample Delivery: For samples available in stock, we will arrange
delivery immediately after receiving full payment of sample changes.
For special required samples, delivery will be 2-7 days after receiving
full payment of sample changes.
3.Warranty: We provide following warranty terms for
optional after sales service 1% key spare parts provided together
with formal order For defect units within warranty period, we provide
free repair service to customer and customer will be responsible for
freight cost. For special requirements of warranty according to
different product, please contact regional sales manager for more
detail. |